BOX OFFICE AND TICKETING
ONLINE: CLICK HERE to browse films and get tickets.
Save time and skip Will Call! Select the Print-at-Home option when purchasing tickets online; either present your printed tickets at the theater or show them on your mobile device.
SMITH RAFAEL FILM CENTER: 1118 Fourth St
April 4: Open at 12:00 pm for CFI Members
April 5: Open at 12:00 pm for the general public
April 6 – May 1: Open during regular Smith Rafael Film Center hours
May 2-5: Open 60 min. before first show to 15 min. after start of last show.
CINÉARTS SEQUOIA: 25 Throckmorton Ave
May 3-5: Open 60 min. before first show to 15 min. after start of last show.
BY PHONE: 415.552.5580
General admission: $16.00
Seniors (65+): $15.00
CFI members: $14.00
Students (valid ID): $14.00
Youth (12 & under): $8.00
CONVENIENCE FEES: (All fees are nonrefundable)
Online: No service fee – NEW THIS YEAR
Mail: $5.00 per order
Phone: $10.00 per order
In-person: No service fee
WILL CALL: You must bring a valid photo ID that corresponds with the name on the credit card used to purchase the tickets.
RUSH (SAME DAY) TICKETS often become available 15 minutes prior to showtime for shows that no longer have advance tickets for sale.
• The Rush line forms outside each venue one hour before showtime.
• Rush tickets are sold on a first-come, first-served basis approximately 15 minutes prior to showtime.
• No discounts.
• Patrons have a 90% success rate of getting into shows through the Rush Line.
All ticket orders are final. No refunds, exchanges, substitutions, or reprints.
DocLands is not responsible for lost, stolen, forgotten, or damaged tickets, or tickets misdirected by the post office.
Questions? Please contact box office staff: [email protected] | 415.552.5580
ARRIVE EARLY: To guarantee admittance, ticket and pass holders must be in line 30 minutes prior to showtime. Doors typically open 30 minutes before showtime.
At theaters, Line A is for badge holders with an A printed on them and reserved seat ticket holders.
Line B is for all other ticket holders.
Please do not sit in a reserved seat unless it has been arranged for you.
Seat saving is not allowed.
Outside food and beverages are not permitted.
Digital devices must be turned off prior to program intro.
Use of cameras and other recording equipment is strictly prohibited during all screenings and programs.
Please remember to take personal items and trash with you.
DocLands is excited to partner with the Marin Center for Independent Living (MCIL) to continually improve our efforts to ensure you have access to all Festival amenities. Please ask on-site staff for assistance with early seating and/or assisted listening devices. If you require effective communication in the form of an ASL interpreter, please contact us at [email protected] at least 10 days prior to the screening you will be attending.
We welcome and encourage your feedback. For any accessibility-related questions and/or additional needs, please email [email protected] .
When the schedule be available and when do tickets go one sale?
Printed schedules will be mailed to CFI members on Monday, April 1 and available at theater venues on Wednesday, April 3.
Early Bird ticket packages can be purchased HERE until Wednesday, April 3.
Thursday, April 4: Tickets on sale to CFI members
Friday, April 5: Tickets on sale to general public
For ticketing questions, please contact: [email protected] | 415.552.5580
How do I purchase tickets?
Tickets may be purchased online, by phone, or at the Smith Rafael Film Center box office beginning April 4 for CFI members and April 5 for the general public.
Tickets may also be purchased at the CinéArts Sequoia beginning Friday, May 3.
For ticketing questions, please contact [email protected] | 415.552.5580
What is my experience at DocLands as a CFI member?
Members are at the heart of CFI and support our mission to promote film as art and education. CFI Members always get special access and discounts at DocLands:
CFI Members receive the best discounted tickets:
$16 general public
Members do not need a badge to attend DocLands.
I’m a CFI member. Do I need a badge?
No, CFI Members do not need a badge for line access at DocLands.
How will the lines work?
Line A: For reserved seat holders (Donor’s Circle: Leadership, Investor, Platinum & Silver), Sponsors and badge holders with an ‘A’ printed on them
Line B: All CFI Members and DocLands ticket holders
Will there be a free member screening at DocLands?
There will not be a free member screening at DocLands.
DocLands is committed to providing guests with a safe and enjoyable experience. We also appreciate, respect and honor the vibrant diversity of our world community of guests.
We are committed to a festival environment that is free of harassment and discrimination based on sex, gender, gender identity or expression, sexual orientation, race, national origin, religion, class, age and physical or mental disability. We reserve the right to revoke access to festival events and venues for those who engage in such conduct.
If you have an experience while attending the festival that violates this expression of commitment, you can reach out to us directly at [email protected].
Our partner, Community Violence Solutions, provides a 24-hour, 7-day a week crisis hotline to help sexual assault victims. Call 1-800-670-7273.
CONSENT TO BE PHOTOGRAPHED/FILMED
California Film Institute and its representatives may photograph, film and/or otherwise record attendees at all Festival activities. By attending, you consent to such photography, filming and/or recording and to any use in any and all media throughout the universe in perpetuity and without compensation for the use of your appearance, voice, and name for promotional and/or advertising or any other purpose by California Film Institute and its affiliates and representatives.